About
I am an accomplished, driven, and passionate user experience (UX) designer with over 15 years of industry experience. In my current role as the UI/UX Manager at the International City/County Management Association (ICMA), I manage the user experience of multiple websites, guide teams in web strategy, collaborate with staff ensuring consistency in design standards and best practices, and direct external vendors in delivering high-quality web solutions. I audit digital experiences, conduct usability studies, design prototypes and develop processes.